Business and Administration Level 2

A high quality administrative function is essential to all businesses and organisations, whatever their product, function or sector. Intermediate Apprentices will typically undertake a range of routine tasks in different work contexts. They’ll have some autonomy but are usually supervised.

What does the qualification cover?

This QCF qualification develops and accredits knowledge and skills needed to work in a business administration role. This qualification provides learners with a range of business and administrative skills such as collating and reporting data, organising business travel and accommodation and archiving information.

It consists of 6 mandatory units, 29 optional mandatory units, 13 other optional units and 11 optional knowledge units. Mandatory units:

  • Communication in a business environment (H/506/1893)
  • Understand employer organisations (A/506/1964)
  • Principles of providing administrative services (J/506/1899)
  • Principles of business document production and information management (T/506/1901)
  • Manage personal performance and development (L/506/1788)
  • Develop working relationships with colleagues (R/506/1789)

Who is it suitable for?

This qualification is designed for those who are already working in a business administration role. You will work with some degree of support and supervision. You will work as part of a team and ensure the provision of information and resources to others. It’s suitable for working across a wide variety of sectors including NHS trusts, educational institutions, government departments, charities and the private sector.

What are the entry requirements?

This qualification is designed for learners aged 16 and above who are working in or looking to work in a business administration role or similar.

How is it assessed?

Internally assessed and externally moderated portfolio of evidence

How long does it take to complete?

Guided Learning Hours are 229-351. Apprenticeships are required to be a minimum of a year and 1 day.

What does it cost?

This is available as an Apprenticeship.
Alternatively: £1400.00 or it can be paid in 12 monthly installments of £125.00.

What could this qualification lead to?

The qualification will accredit and develop your skills and knowledge in business administration. It will help you to secure long-term employment and to progress to the following job roles:

  • Administration Assistant
  • Business Support team member
  • Junior/Apprentice Secretary
  • Junior/Apprentice Personal Assistant.

What related qualifications can you progress to?

The qualification is designed for entry and progression within employment; however, it also offers progression onto the NCFE Level 3 Diploma in Business Administration.