Privacy Policy

At Rach4Skills we respect the privacy of the all learners and employers. The personal information that we collect about you is used only to provide appropriate learning and training, maintain our service to you, and communicate with you effectively. Our legal basis for processing the personal information relating to you is so that we can fulfil our contract with you.

Any information that you provide is kept secure. Data that is no longer required* is erased after you have informed us that you no longer wish to work with us.

We will use the contact details you give us to contact you via phone, text, email, social media and post so that we can send you information and other relevant news, and also so that we can communicate with you regarding payment of our fees.

We will only share personal information about you with another organisation if we:

  • have a safeguarding concern
  • are required to by government bodies or law enforcement agencies
  • engage a supplier to process data on our behalf
  • have obtained your prior permission.

You have the right to ask to see the data that we have about yourself, and to ask for any errors to be corrected. We will respond to all such requests within one month. You can also ask for the data to be deleted, but note that:

  • we will not be able to continue to engage with you if we do not have sufficient information
  • even after you wish to no longer work with us, we have a statutory duty to retain some types of data for specific periods of time* so cannot delete everything immediately.

If you have a complaint about how we have kept your information secure, or how we have responded to a request to access, update or erase your data, you can refer us to the Information Commissioner’s Office (ICO).