Reach4Skills Training Ltd – Privacy and Cookies Policy
Reach4Skills Training Ltd (registered company number 09004996) & its subsidiary companies (Reach4Crafts, Reach4Childcare & Reach4Business) abide by this privacy and cookies policy as we respect the privacy of all who interact with our company. We are a registered training provider offering training for Childcare and Business Apprenticeship qualifications as well as online CPD courses for the Childcare, Business and Crafts sector. As Reach4Crafts we also sell craft products and offer online virtual workshops.
The personal information that we collect about you is used only to provide appropriate learning and training, maintain our service to you, and communicate with you effectively.
We are compliant with the General Data Protection Regulation (GDPR) effective from May 2018. Our legal basis for processing your personal information is so that we can fulfil our contract with you.
The term “processing” covers a wide range of operations performed on personal data, including by manual or automated means. It includes the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of personal data.
The General Data Protection Regulation (GDPR) applies to the processing of personal data wholly or partly by automated means as well as to non-automated processing, if it is part of a structured filing system. [source; European Commission website].
What data do we collect?
We collect the following data:
How do we collect your data?
You directly supply most of the data collected by Reach4Skills Training Ltd. This data is collected in the following ways:
Reach4Skills Training Ltd may also receive your data indirectly from the following sources:
How will we use your data?
Reach4Skills Training Ltd collects your data so that we can:
Who Do We Share Your Data With?
As part of this we also share your information with the Department for Education (DfE), who collect personal data from educational settings and local authorities via various statutory data collections. We are required to share information about our learners with the Department for Education (DfE) either directly or via our local authority for the purpose of those data collections.
All data is transferred securely and held by DfE under a combination of software and hardware controls, which meet the current government security policy framework.
If you are an apprentice, we will routinely share your personal details with your employer. This is to enable us to provide the best possible service and support your learning.
We will share your information with exam boards and awarding bodies to verify your results and claim your certification.
If you choose to opt into our marketing, we will upload your contact details to MailChimp CRM, which we use for email marketing.
Outside of these organisations, we will not share your data with any other third party unless we:
How do we store your data?
Reach4Skills Training Ltd is contractually obligated to store your personal information for seven years. Your data is stored securely on our Management Information System, which is only accessible to Reach4Skills Training Ltd employees.
Reach4Skills Training Ltd likes to send promotional content via email and text message.
We use MailChimp to send promotional email campaigns about offers and updates to those who opt into our email marketing. This is done via Facebook lead forms, newsletter/mailing list sign up forms on our website(s) and is also given as an option when booking a course or making a purchase through www.reach4crafts.uk.
If you have registered your interest for an Adult Education course via Facebook or Instagram and provided a mobile telephone number, we will use this to send text reminders about any upcoming funding/enrolment deadlines relating to the course(s) you have registered your interest for.
Occasionally we send emails to local businesses using publicly available contact information to raise awareness of our services and how the CPD we offer can benefit their staff. This data will not be processed through MailChimp but will be sent directly from the email address of our Sales Executive.
You have the right at any time to stop us from sending you marketing material. You can opt out of marketing via the following:
What are your data protection rights?
Reach4Skills Training Ltd would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via:
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we collect information from you automatically through cookies or similar technology.
For further information, visit https://ico.org.uk/your-data-matters/online/cookies/.
What types of cookies do we use?
How to manage cookies
You can set your browser not to accept cookies, and https://ico.org.uk/your-data-matters/online/cookies/ tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Reach4Skills Training Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office via https://ico.org.uk/make-a-complaint/.