Having strong team leadership skills is essential for providing guidance, direction and instruction within a group. This inevitably leads to more effective teamwork and more motivated employees! Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

Benefits 

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employees
• Further your Personal and Professional development
• Learn at a time that suits you, without the need to attend college!

What you will learn

• Principles of Team Leading
• Understand Business
• Understand How to Communicate Work-Related Information
• Understand Customers
• Understand how to deliver customer service and resolve problems
• Understand how to develop working relationships with colleagues
• Understand health and safety procedure in the workplace
• Understand how to handle information and mail

COURSE FEES
£362 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

There were an estimated 5.5 Million Private sector businesses in the UK at the start of 2016. Despite the recent economic difficulties, the trend has been steadily increasing in the business population. Today’s global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses; the need for good business administration has never been greater.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college!
•  Gain relevant skills, knowledge and understanding, leading to improved experience for those using your service

What you will learn

• Principles of Providing Administrative Services
• Principles of Business Document Production and Information Management
• Understand Communication in a Business Environment
• Understand Employer Organisations
• Understand How to Develop Working Relationships with Colleagues
• Understand how to deal with mail
• Understand reception services
• Understand the management of diary systems
• Understand event organisation
• Understand finance for administrators
• Understand info storage and retrieval
• Understand the achieving requirements

COURSE FEES
£362 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

Over half a million businesses are started every year; however, 30% of these fail within the first two years. Having a better understanding of the initial processes and requirements of a business start-up can increase the chances of your business succeeding. If you’re looking to starts your own business, or already have a business but want to develop and progress your business plan, this qualification will support you with the skills and knowledge you need.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Further your professional development
• Learn at a time that suits you, without the need to attend college

What will you learn

• Initial steps for a business start-up
• Marketing for a business start-up
• Legal and financial considerations when starting a business
• How to develop a business plan

Apply for this course or express an interest by clicking here.

In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; However 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
•  Further your personal and professional development
• Learn at a time that suits you, without the need to attend college!
• Improve your understanding of how to successfully handle complaints
• Reduce the risk of complaints

What you will learn 

• Principles of Customer Service and Delivery
• Understand Customers
• Understand Employer Organisation
• Understand how to communicate with customers
• Understand how to develop customer relationships
• Understand how to resolve problems and deliver customer service to challenging customers
• Understand how to develop working relationships with colleagues

COURSE FEES
£362 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

Britain is a culturally diverse nation that respects and values he differences in people. Companies are legally required to follow a set of practises to ensure discrimination is eradicated and expectations of equality are met. A good understanding of the wide-ranging legislation is essential in creating a workplace that is centred on fairness, dignity and respect.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college!
• Improve your understanding of current legislation and the key principles surrounding equality and diversity

What you will learn 

• Equality and Diversity in Society
• Equality and Diversity in the Community
• Equality and Diversity in the Workplace

COURSE FEES
£362 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Increase understanding of accurate record-keeping, effective signposting and referral
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college!
• Improve your understanding of effective communication techniques

What you will learn

• Information, Advice or Guidance on Practise
• Developing Interaction Skills for Information, Advice or Guidance

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

In an increasingly digital world, it’s becoming more important to have the right skills in order to use computers and other technological devices. This course is designed to help support your development with digital literacy skills, encouraging progression into roles where digital literacy is required.

Benefits

• Achieve a Nationally Recognised Level 1 Qualification
• Evidence your Competency to Employers
• Develop Knowledge and Competency of Digital Literacy Skills

What you will learn 

• Find and Use Information
• Safety and Security when using data and digital devices
• Communicating and Collaborating Online
• Using Word Processing Software
• Using a Computer
• Digital Career Development

Apply for this course or express an interest by clicking here.

Around 1.5 millions people in the UK have a learning disability. Owing to the fact that they are likely to find it more difficult that others to describe their symptoms, a good knowledge of legislation and the healthcare system, as well as an understanding of signs and symptoms of various conditions, is essential for anyone working with individuals with learning disabilities.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Improve your understanding of the term ‘Learning Disability’
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college
• Understand the importance of safeguarding individuals from abuse

What you will learn 

• Understanding the Context of Supporting Individuals with Learning Disabilities
• Principles of Safeguarding and Protection in Health and Social Care
• Introduction to Personalisation in Social Care
• Principles of Positive Risk-Taking for Individuals with Disabilities
• Introductory Awareness of Autistic Spectrum Conditions
• Principles of Supporting Individuals with a Learning Disability to Access Healthcare

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

Autism is a spectrum condition that affects how a person communicates with others and how they interpret the world around them. There are around 700,000 people in the UK with autism – More than 1 in every 100. Having a clear understanding of the misconceptions, diagnoses and support surrounding autism are just some of the essential skills needed when working in mental health.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Improve your understanding of theories relating to autism
• Further your personal and professional development
• Ensure you understand what is meant by autism and how it is diagnosed
• Learn at a time that suits you, without the need to attend college

What you will learn

• Introduction to Autism
• Using a Person-Centred Approach to Support Individual with Autism
• Communication and Social Interaction in Individuals with Autism
• Sensory Processing, Perception and Cognition in Individuals with Autism
• Supporting Positive Behaviour in Individuals with Autism
• Supporting Individuals with Autism to Live Healthy and Fulfilled Lives

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

The number of obese people in the UK has more than trebled in the last 25 years, reaching what many doctors believe to be ‘epidemic’ proportions. Insufficient nutrition can lead to a variety of health-threatening conditions; understanding the benefits of a balanced diet and the role of nutrition in the prevention and treatment of disease is fundamental.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college

What you will learn

• Explore Principles of Healthy Eating
• Consider Nutritional Needs of a Variety of Individuals
• Use Food and Nutrition Information to Plan a Healthy Diet
• The Principles of Weight Management
• Understanding Eating Disorders
• Principle of Food Safety for the Home Environment
• DSE Risk Assessment

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

Every hour, someone in the UK is told they have Parkinson’s Disease, there are approximately 152,000 stokes in the UK every year (more than one every five minutes), and one in six of the UK population have some form of hearing loss. These health conditions, along with others such as arthritis and dementia, affect a substantial proportion of the population. A good understanding of common health conditions is essential in any care environment.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to a wide variety of care employers
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college
• Improve your understanding of Dementia, Stroke and Sensory Loss

What you will Learn

• Understand How to Contribute to Monitoring the Health of Individuals Affected by Health Conditions
• Introductory Awareness of Sensory Loss
• Stroke Awareness
• Dementia Awareness
• Arthritis Awareness
• Parkinson’s Disease Awareness

Apply for this course or express an interest by clicking here.

Challenging behaviour is causing increasing concern today as many individuals have increasing levels of stress and uncertainty in their lives. This behaviour can be due to factors such as anxiety, neglect, abuse, learning disabilities and conditions like dementia. Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Improve your understanding of the reasons why individuals display behaviour that challenges and its impact
• Further your personal and professional development
• Be able to support individuals effectively
• Learn at a time that suits you, without the need to attend college!

What you will learn 

• Understanding Behaviour That Challenges
• Understand How to Support Positive Behaviour
• Understand the Importance of Effective Communication and the Management of Behaviour That Challenges
• Understand the Role of Reflection and Support for Those involved in incidents of Behaviour that Challenges

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

All children and young people deserve to be safe and well cared for within a safe and protective family. However, unfortunately this is not always the case. With over 50,000 children needing protection from abuse in the UK, it is important that those working in the care sector understand the risks of abusive and exploitative behaviour that some children experience. Knowing what strategies are used to protect them from this behaviour, whilst following procedures, is essential to helping those affected.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college!
• Improve your understanding of the importance of correctly responding to evidence or concerns that a child or young person has been abused, harmed or bullied

What you will learn

• Young Children’s development
• Safeguarding the welfare of Children and Young People
• Respecting and Valuing Children
• Use food and nutrition information to plan a healthy diet
• Importance of play for early learning
• The value of play to young children
• Sharing Learning and experiences with children

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

About 300,000 patients develop an infection in England each year while being treated by the NHS. Protecting people from infection is an essential element of providing high quality care, especially considering the capacity of some potentially life-threatning infections have to spread within care environments.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Gain deeper understanding of good personal hygiene and maintaining a clean environment
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college

What you will learn 

• Principles of the Causes and Spread of Infection in Health Care settings
• Principles of the Importance of Personal Hygiene and Health in the Prevention and Control of Infection in Health Care Settings
• Principles of Decontamination, Cleaning and Waste Management in Health Care Settings
• Principles of Infection Prevention and Control in a Health Care Setting

Apply for this course or express an interest by clicking here.

Many people find it helpful to see the support of counselling at some point in their lives. People in any situation could benefit from counselling, those with the correct understanding, knowledge and skills can provide them with support to improve personal well-being.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Improve your understanding of how counselling skills work
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college

What You Will Learn

• Diversity and Ethics in the use of Counselling Skills
• Introduction to Counselling Skills Theories
• Counselling Skills and Personal Development
• Using Counselling Skills

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

Mental Health presents one of the greatest challenges to our society. With an estimated 450 million people worldwide suffering with a mental health problem, around a quarter of British adults will experience some form of mental health problem each year. While many elements of mental health are still not understood, having a good knowledge of the information that is available is essential in the

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Gain skills and understanding to improve the experiences of service users
• Create better preventative care by identifying mental health and mental health issues
• Further your personal and professional

What you will learn 

• Understand the Role of the Mental Health Worker
• Mental Health and Mental Health Issues
• Understand Duty of Care in Adult Health and Social Care
• Approaches to Care and Management in Mental Health
• Understanding Change and Support in Relation to Mental Health

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

Mental Health presents one of the greatest challenges to our society. With an estimated 450 million people worldwide suffering from a mental health problem, around a quarter of British Adults will experience some form of Mental Health Problem within the course of a year. While many elements of Mental Health are still not understood, having a good knowledge of the information that is available is essential in the care sector.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Increase understanding of symptoms and management of stress, anxiety and phobias
• Further your personal and professional development
• Gain a clear understanding of mental health legislation

What you will learn

• Understanding Mental Health
• Understanding Stress
• Understand Anxiety
• Understanding Phobias
• Understanding Depression
• Understanding Post-Natal Depression
• Understanding Bipolar Disorder
• Understanding Schizophrenia
• Understanding Dementia
• Understanding Eating Disorders
• Understanding Attention Deficit Hyperactivity Disorder
• Understanding Obsessive Compulsive Disorder
• Understanding Post-Traumatic Stress Disorder

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

The purpose of this qualification is to increase learners’ knowledge and understanding of common childhood illnesses to enable them to support the development and well-being of infants and children they support/care for.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Further your personal and professional development
• Learn at a time that suits you, without having to go to college

What you will learn

• Understand how to provide a safe and healthy environment for babies and young children
• Understand common childhood illnesses
• Understand health emergencies and specific health conditions in an early years setting

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

The purpose of this qualification is to increase learner’s knowledge and awareness of children and young people’s mental health.

By completing the qualification, learners will develop knowledge of:
• children and young people’s mental health in context
• mental health problems commonly associated with children and young people
• the impact of mental ill-health on children and young people
• support available to maintain mental wellbeing in children and young people.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college

What you will learn

• Understand children and young people’s mental health in context
• Understand factors which may affect children and young people’s mental health
• Understand children and young people’s health concerns
• Understand the impact of children and young people’s mental health concerns
• Understand how to support children and young people with mental health concerns

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

This qualification aims to give learners knowledge of different Specific Learning Difficulties, how they are diagnosed and how individuals can be supported. The qualification can be used by a wide range of learners looking to improve their knowledge and awareness in this subject area.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college

What you will learn

• Understand Specific Learning Difficulties
• Understand the effects of Specific Learning Difficulties
• Understand the diagnosis of Specific Learning Difficulties
• Understanding supporting individuals with Specific Learning Difficulties
• Understand the context of Specific Learning Difficulties

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

Dementia affects around 820,000 people in the UK. This figure is likely to rise to one million by 2025 and two million by 2051. It is one of the main causes of disability in later life and with research being desperately underfunded, it costs the UK over £26 billion a year. Understanding dementia and the person centred care that is required is fundamental to high quality care.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Improve your understanding of the various forms of dementia and the importance of being respectful at all times
• Further your personal and professional development

What you will learn

• Dementia Awareness
• The Person-Centred Approach to the Care and Support of Individuals with Dementia
• Understand the Factors That Can Influence Communication and Interaction with Individuals who have Dementia
• Understand Equality, Diversity and Inclusion in Dementia Care
• Understand the Administration of Medication to Individuals with Dementia Using a Person-Centred Approach
• Understand the Benefits of Engaging in Activities in Social Care

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

A total of 103,900 safeguarding reports about vulnerable adults were referred in 2014/2015. The responsibilities of care workers involved in protecting the health, well-being and human right of individuals are far-reaching. Allowing individuals to live free from harm, abuse and neglect can often mean involving health agencies, government departments or the police. Understanding the fundamentals of safeguarding is essential for anyone working in adult health and social care.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Relevant to a wide range of care settings
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college

What you will learn

• Understand Safeguarding in Adult Health and Social Care
• Principles of Dignity in Adult Health and Social Care Practice
• Understand Duty of Care in Adult Health and Social Care
• Understand Dilemmas and Public Concerns in Adult Health and Social Care

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

Falls represent the most frequent and serious type of accident in people aged 65 and over, with 10,000 falls happening each day. Falls often have both a physical and mental impact, as they can result in lack of confidence, isolation, fractures and broken bones. This course is ideal for anyone working in health and social care and those who have contact with older people who are more susceptible to falls.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Further your personal and professional development
•  Reduce the risk of falls
• Learn at a time that suits you without the need to attend college

What you will learn 

• Falls in Context
• The Risk Factors and Causes of Falls
• Falls Assessment and Prevention
• Managing Falls

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

The need for adult social care continues to rise at a time when the system supporting that care is rapidly and significantly changing. With around 1.5 million people working in adult social care in England, care workers need up-to-date support and guidance in order to provide adequate person-centred approach.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Learn how to handle hazardous substances and medication
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college

What you will learn

• Principles of Communication
• Principles of Personal Development
• Principles of Diversity, Equality and Inclusion
• Principles of Safeguarding and Protection
• Introduction to Duty of Care
• Understand the Role of the Social Care Worker
• Understand Person-Centred Approaches
• Understand Health and Safety
• Understand How to Handle Information

Apply for this course or express an interest by clicking here.

By 2040, the number of people aged over 64 in Britain is expected to grow from 9.5 million to 15 million. The
population is aging, meaning more people will live with serious chronic illness and need end of life care. The
problems faced and support needed by people nearing the end of life is wide-ranging and a good understanding
of pain management, support and quality of life is essential for all carers.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Further your personal and professional development
• Ensure you can manage pain and discomfort
• Ensure that you understand care planning in end of life
  care
• Learn at a time that suits you without the need to
  attend college

What you will learn 

• Understand How To Work in End of Life Care
• Care Planning in End of Life Care
• Understand How to Provide Support to Manage Pain and Discomfort
• End of Life Care and Dementia
• Understanding the Role of the Care Worker in Time of Death
• Understand Loss and Grief in End of Life Care

COURSE FEES
£449 (Funding available check for eligibility)

Apply for this course or express an interest by clicking here.

Care Workers play a key role in ensuring their residents/patients are treated with a friendly and caring approach. Care workers have the ability to relate to people from a variety of backgrounds. After an investigation from the Care Quality Commission revealed that 424 out of 1,357 services in England are rated ‘inadequate’, the need for high quality trained care workers has never been greater.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college
• Ensure you understand the principles and practice of person-centred thinking, planning and reviews

What you will learn

• Understanding Person-Centred Thinking and Planning
• Care Planning for the Care Worker
• Understanding Nutrition and Hydration in Health and Social Care Settings
• Principles of Supporting an Individual to Maintain Personal Hygiene
• Understanding Continence Care
• Principles of Supporting Sleep

Apply for this course or express an interest by clicking here.

Modern medicines are powerful substances which have beneficial effects for millions of people worldwide. However, inappropriate use or handling of these substances can have severe consequences, including death. Having good up-to-date knowledge of the safe handling of medicines is essential for anyone working with medication

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency in handling medication to employers
• Further your personal and professional development
• Create better preventative care by identifying how to maintain stock and record, store and dispose of medication properly
• Learn at a time that suits you without the need to attend college

What you will learn

• Understand Medication and Prescriptions
• Supply, Storage and Disposal of Medication
• Understand the Requirements for the Safe Administrations of Medication
• Record-keeping and Audit Processes for Medication

Apply for this course or express an interest by clicking here.

Our new qualification enhances Customer Service in Healthcare, which will support you when you are dealing with residents, families, patients and internal and external customers within the Health and Social Care environment.

Benefits

• Achieve a nationally recognised level 2 Qualification
• Improve Patient, Family and Customer Experience
• Further your Personal and Professional Development
• Gain Positive Working Relationships
• Improve your skills in Service Delivery
• Increase Service Standards
• Learn at a time that suits you without the need to attend college

Apply for this course or express an interest by clicking here.

There is an emerging global epidemic of Diabetes. In the UK alone, 3.2 million people are diagnosed with the disease and an estimated 630,000 people have the condition but don’t know it. It is believed that deaths from diabetes will rise by more than 50% in the next 10 years. Simple lifestyle measures can be effective in preventing or delaying the onset of this chronic, debilitating and often deadly disease.

Benefits

• Achieve a Nationally Recognised Level 2 Qualification
• Improve your understanding of the various forms and causes of diabetes
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college
• Create better preventative care by being able to identify early signs of diabetes

What you will learn 

• Understand Diabetes
• Prevention and Early Intervention of Type 2 Diabetes
• Understand the Initial Care of Diabetes
• Understand the Treatment and Management of Diabetes

Apply for this course or express an interest by clicking here.

With a UK industry turnover estimated at £4.7 billion in 2011, cleaning is one of the largest business sectors in the UK. It underpins many aspects of life today and is essential for the prevention of disease and spread of infection. People actively seek out clean, safe and comfortable environments, so having a highly skilled cleaning workforce is essential.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college
• Improve your understanding of the various dangers of contamination and spread of disease

What you will learn 

•  Dealing with Routine and Non-Routine Waste
• Health and Safety for the Cleaning and Support Services Industry
• Working with Others in the Cleaning and Support Services Industry
• Cleaning of Interiors and Washrooms

Apply for this course or express an interest by clicking here.