Having strong team leadership skills is essential for providing guidance, direction and instruction within a group. This inevitably leads to more effective teamwork and more motivated employees! Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

Benefits 

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employees
• Further your Personal and Professional development
• Learn at a time that suits you, without the need to attend college!

What you will learn

• Unit 1 – Principles of Team Leading
• Unit 2 – Understand Business
• Unit 3 – Understand How to Communicate Work-Related Information

Apply for this course or express an interest by clicking here.

Challenging behaviour is causing increasing concern today as many individuals have increasing levels of stress and uncertainty in their lives. This behaviour can be due to factors such as anxiety, neglect, abuse, learning disabilities and conditions like dementia. Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Improve your understanding of the reasons why individuals display behaviour that challenges and its impact
• Further your personal and professional development
• Be able to support individuals effectively
• Learn at a time that suits you, without the need to attend college!

What you will learn 

• Unit 1 – Understanding Behaviour That Challenges
• Unit 2 – Understand How to Support Positive Behaviour
• Unit 3 – Understand the Importance of Effective Communication and the Management of Behaviour That Challenges
• Unit 4 – Understand the Role of Reflection and Support for Those involved in incidents of Behaviour that Challenges

Apply for this course or express an interest by clicking here.

All children and young people deserve to be safe and well cared for within a safe and protective family. However, unfortunately this is not always the case. With over 50,000 children needing protection from abuse in the UK, it is important that those working in the care sector understand the risks of abusive and exploitative behaviour that some children experience. Knowing what strategies are used to protect them from this behaviour, whilst following procedures, is essential to helping those affected.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college!
• Improve your understanding of the importance of correctly responding to evidence or concerns that a child or young person has been abused, harmed or bullied

What you will learn

• Unit 1 – Caring for Young Children in a Babysitting Environment
• Unit 2 – Accident Prevention and Fire Safety When Babysitting
• Unit 3 – Rights and Responsibilities in Relation to Parenting
• Unit 4 – Parenting and Healthy Lifestyles

Apply for this course or express an interest by clicking here.

Many people find it helpful to see the support of counselling at some point in their lives. People in any situation could benefit from counselling, those with the correct understanding, knowledge and skills can provide them with support to improve personal well-being.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Improve your understanding of how counselling skills work
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college

What You Will Learn

• Diversity and Ethics in the use of Counselling Skills
• Introduction to Counselling Skills Theories
• Counselling Skills and Personal Development
• Using Counselling Skills

Apply for this course or express an interest by clicking here.

There were an estimated 5.5 Million Private sector businesses in the UK at the start of 2016. Despite the recent economic difficulties, the trend has been steadily increasing in the business population. Today’s global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses; the need for good business administration has never been greater.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college!
•  Gain relevant skills, knowledge and understanding, leading to improved experience for those using your service

What you will learn

• Unit 1 – Principles of Providing Administrative Services
• Unit 2 – Principles of Business Document Production and Information Management
• Unit 3 – Understand Communication in a Business Enviroment
• Unit 4 – Understand Employer Organisations
• Unit 5 – Understand How to Develop Working Relationships with Colleagues

Apply for this course or express an interest by clicking here.

Mental Health presents one of the greatest challenges to our society. With an estimated 450 million people worldwide suffering from a mental health problem, around a quarter of British Adults will experience some form of Mental Health Problem within the course of a year. While many elements of Mental Health are still not understood, having a good knowledge of the information that is available is essential in the care sector.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Increase understanding of symptoms and management of stress, anxiety and phobias
• Further your personal and professional development
• Gain a clear understanding of mental health legislation

What you will learn

• Unit 1 – Understanding Mental Health
• Unit 2 – Understanding Stress
• Unit 3 – Understand Anxiety
• Unit 4 – Understanding Phobias
• Unit 5 – Understanding Depression
• Unit 6 – Understanding Post-Natal Depression
• Unit 7 – Understanding Bipolar Disorder
• Unit 8 – Understanding Schizophrenia
• Unit 9 – Understanding Dementia
• Unit 10 – Understanding Eating Disorders
• Unit 11 – Understanding Attention Deficit Hyperactivity Disorder
• Unit 12 – Understanding Obsessive Compulsive Disorder
• Unit 13 – Understanding Post-Traumatic Stress Disorder

Apply for this course or express an interest by clicking here.

In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; However 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
•  Further your personal and professional development
• Learn at a time that suits you, without the need to attend college!
• Improve your understanding of how to successfully handle complaints
• Reduce the risk of complaints

What you will learn 

• Unit 1 – Principles of Customer Service and Delivery
• Unit 2 – Understand Customers
• Unit 3 – Understand Employer Organisation

Apply for this course or express an interest by clicking here.

Britain is a culturally diverse nation that respects and values he differences in people. Companies are legally required to follow a set of practises to ensure discrimination is eradicated and expectations of equality are met. A good understanding of the wide-ranging legislation is essential in creating a workplace that is centred on fairness, dignity and respect.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college!
• Improve your understanding of current legislation and the key principles surrounding equality and diversity

What you will learn 

• Unit 1 – Equality and Diversity in Society
• Unit 2 – Equality and Diversity in the Community
• Unit 3 – Equality and Diversity in the Workplace

Apply for this course or express an interest by clicking here.

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Increase understanding of accurate record-keeping, effective signposting and referral
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college!
• Improve your understanding of effective communication techniques

What you will learn

• Unit 1 – Information, Advice or Guidance on Practise
• Unit 2 – Developing Interaction Skills for Information, Advice or Guidance

Apply for this course or express an interest by clicking here.

A Lean Organisation provides the greatest customer value with the fewest resources, a philosophy increasingly important in today’s competitive business market. A sound understanding of the concept and benefits of a lean environment, as well as knowledge of business techniques and working in teams, is essential. Our nationally recognised qualification is designed to provide individuals with an appreciation and understanding of some key principles of lean organisation management.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college
• Improve your efficiency
• Help reduce materials and resources costs

What you will learn

• Unit 1 – Lean Organisation Techniques in Business
• Unit 2 – Business Improvement Tools and Techniques
• Unit 3 – Working in Business Teams

Apply for this course or express an interest by clicking here.

Around 1.5 millions people in the UK have a learning disability. Owing to the fact that they are likely to find it more difficult that others to describe their symptoms, a good knowledge of legislation and the healthcare system, as well as an understanding of signs and symptoms of various conditions, is essential for anyone working with individuals with learning disabilities.

Benefits

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Improve your understanding of the term ‘Learning Disability’
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college
• Understand the importance of safeguarding individuals from abuse

What you will learn 

• Unit 1 – Understanding the Context of Supporting Individuals with Learning Disabilities
• Unit 2 – Principles of Safeguarding and Protection in Health and Social Care
• Unit 3 – Introduction to Personalisation in Social Care
• Unit 4 – Principles of Positive Risk-Taking for Individuals with Disabilities
• Unit 5 – Introductory Awareness of Autistic Spectrum Conditions
• Unit 6 – Principles of Supporting Individuals with a Learning Disability to Access Healthcare

Apply for this course or express an interest by clicking here.

Autism is a spectrum condition that affects how a person communicates with others and how they interpret the world around them. There are around 700,000 people in the UK with autism – More than 1 in every 100. Having a clear understanding of the misconceptions, diagnoses and support surrounding autism are just some of the essential skills needed when working in mental health.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Improve your understanding of theories relating to autism
• Further your personal and professional development
• Ensure you understand what is meant by autism and how it is diagnosed
• Learn at a time that suits you, without the need to attend college

What you will learn

• Unit 1 – Introduction to Autism
• Unit 2 – Using a Person-Centred Approach to Support Individual with Autism
• Unit 3 – Communication and Social Interaction in Individuals with Autism
• Unit 4 – Sensory Processing, Perception and Cognition in Individuals with Autism
• Unit 5 – Supporting Positive Behaviour in Individuals with Autism
• Unit 6 – Supporting Individuals with Autism to Live Healthy and Fulfilled Lives

Apply for this course or express an interest by clicking here.

The number of obese people in the UK has more than trebled in the last 25 years, reaching what many doctors believe to be ‘epidemic’ proportions. Insufficient nutrition can lead to a variety of health-threatening conditions; understanding the benefits of a balanced diet and the role of nutrition in the prevention and treatment of disease is fundamental.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you, without the need to attend college

What you will learn

•  Unit 1 – Explore Principles of Healthy Eating
• Unit 2 – Consider Nutritional Needs of a Variety of Individuals
• Unit 3 – Use Food and Nutrition Information to Plan a Healthy Diet
• Unit 4 – The Principles of Weight Management
• Unit 5 – Understanding Eating Disorders
• Unit 6 – Principle of Food Safety for the Home Environment
• Unit 7 – DSE Risk Assessment

Apply for this course or express an interest by clicking here.

Mental Health presents one of the greatest challenges to our society. With an estimated 450 million people worldwide suffering with a mental health problem, around a quarter of British adults will experience some form of mental health problem each year. While many elements of mental health are still not understood, having a good knowledge of the information that is available is essential in the care sector.

Benefits

• Achieve a nationally recognised Level 2 Qualification
• Gain skills and understanding to improve the experiences of service users
• Create better preventative care by identifying mental health and mental health issues
• Further your personal and professional

What you will learn 

• Unit 1 – Understand the Role of the Mental Health Worker
• Unit 2 – Mental Health and Mental Health Issues
• Unit 3 – Understand Duty of Care in Adult Health and Social Care
• Unit 4 – Approaches to Care and Management in Mental Health
• Unit 5 – Understanding Change and Support in Relation to Mental Health

Apply for this course or express an interest by clicking here.