Team Leader/Supervisor

Information on our Team Leader/Supervisor Apprenticeship Standard.

Duration: Typically, 12 months                                                           Level: 3

Team Leader/Supervisor- Occupational Profile

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility of managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.


This qualification is suitable for a range of learners who are new to a team leading position or aspiring to be a team leader.

Team leader/supervisor demonstrating to his team


The apprentice must achieve the following on-programme assessment requirements prior to Gateway:

  • Level 2 English and Maths
  • Developed their portfolio evidence
  • Completed CPD log including copies of any ILPs or training plans and any certificates achieved
  • Prepare for their Competency based interview
  • Gathered evidence of their CPD activities

Gateway Requirements

The decision to take an apprentice through Gateway is made between the employer, Independent Training Provider and apprentice. The apprentice must have achieved all the required on-programme elements before they enter Gateway.

End-Point Assessment (EPA) Requirements

This has 4 methods of assessment: Multiple Choice Questions (MCQ)knowledge test, Competency Based Interview, Portfolio of Evidence and Professional Discussion relating to CPD activity.


Overall grading is Fail, Pass, Merit or Distinction

Future Job Prospects

Upon achievement of this qualification learners can progress into various job roles:

  • Hospitality
  • Care sector
  • Retail
  • Office based

Future Learning Opportunities

Learners can progress to Level 5 Operations/Departmental Manager and Level 6 Chartered Manager.

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